Privacy Policy

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Privacy Policy

Mountain Crawl Space

Effective Date: January 1, 2022

Mountain Crawl Space respects your privacy and is committed to protecting the personal information you provide to us through our website, mountaincrawlspace.net, or through our services.

This Privacy Policy explains how we collect, use, and protect your information.

Information We Collect

We may collect personal information that you voluntarily provide when you:

Request an estimate

Contact us through our website

Schedule services

Submit a form

Communicate with us by phone, email, or text

This information may include:

Name

Phone number

Email address

Property address

Project details or service requests

We may also collect limited technical information when you visit our website such as:

IP address

Browser type

Device type

Website usage data

This information helps us improve our website and services.

How We Use Your Information

Mountain Crawl Space may use the information we collect to:

Respond to inquiries

Provide estimates and services

Schedule appointments

Communicate about projects

Send invoices, receipts, or service updates

Improve our website and customer experience

Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties.

Information Sharing

We may share information only when necessary to operate our business, including with:

Payment processors

Scheduling and service platforms such as Housecall Pro

Website hosting providers

Legal or regulatory authorities when required by law

These providers are required to protect your information.

Data Security

Mountain Crawl Space takes reasonable measures to protect your personal information from unauthorized access, misuse, or disclosure. However, no method of internet transmission or electronic storage is completely secure.

Cookies and Website Tracking

Our website may use cookies or similar technologies to improve functionality and understand how visitors interact with the site. Cookies help us analyze traffic and improve the user experience.

You may choose to disable cookies through your browser settings.

Third Party Links

Our website may contain links to third party websites. Mountain Crawl Space is not responsible for the privacy practices or content of those websites.

Your Privacy Rights

You may request access to, correction of, or deletion of your personal information by contacting us.

Children’s Information

Our services are intended for adults. We do not knowingly collect personal information from children under the age of 13.

Changes to This Policy

Mountain Crawl Space may update this Privacy Policy from time to time. Updates will be posted on this page with the updated effective date.

Contact Information

Mountain Crawl Space

Phone: 828-200-3314

Email: admin@crawlspace.net

Website: mountaincrawlspace.net

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Website Terms of Use

Mountain Crawl Space

Effective Date: January 1, 2022

By accessing or using the website mountaincrawlspace.net, you agree to the following Terms of Use. If you do not agree with these terms, please do not use this website.

Website Content

All content on this website, including text, images, graphics, logos, and other materials, is the property of Mountain Crawl Space unless otherwise stated. This content is provided for informational purposes only and may not be copied, reproduced, distributed, or used without permission.

Accuracy of Information

Mountain Crawl Space makes reasonable efforts to ensure the information on this website is accurate and up to date. However, we do not guarantee that all information is complete, accurate, or current. Information on this website should not be considered a binding estimate or contract.

Service Estimates

Any pricing or service information provided on the website is for general informational purposes only. Final pricing and scope of work will be determined through a formal estimate or service agreement.

Limitation of Liability

Mountain Crawl Space is not liable for any damages arising from the use of this website, including but not limited to indirect, incidental, or consequential damages.

Use of this website is at your own risk.

Third Party Links

Our website may include links to third party websites for informational purposes. Mountain Crawl Space is not responsible for the content, privacy practices, or policies of third party websites.

Website Availability

We reserve the right to modify, suspend, or discontinue any part of the website at any time without notice.

Governing Law

These terms are governed by the laws of the State of North Carolina.

Contact

Mountain Crawl Space

Phone: 828-200-3314

Email: admin@mountaincrawlspace.net

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SMS and Text Messaging Policy

Mountain Crawl Space

Effective Date: January 1, 2022

Mountain Crawl Space may communicate with customers by phone, email, or SMS text messaging to provide service updates and important information.

Consent to Receive Messages

By providing your phone number and requesting services from Mountain Crawl Space, you consent to receive text messages related to:

Appointment scheduling

Project updates

Service reminders

Estimates and invoices

Customer support communications

Message Frequency

Message frequency may vary depending on your project or service request.

Opt-Out

You may opt out of receiving text messages at any time by replying STOP to any text message or by contacting us directly.

Message and Data Rates

Standard message and data rates may apply depending on your mobile carrier and plan.

Privacy

Your phone number and contact information will only be used for service related communication and will not be sold or shared for marketing purposes.

Contact

If you have questions regarding SMS communications, please contact:

Mountain Crawl Space

Phone: 828-200-3314

Email: admin@mountaincrawlspace.net